Harris Teeter

NO PROBLEM GUYS!!! She's G R E A T!!!

Unbelievably top notch in customer service during my visit today at Sun Valley Commons in Indian Trail NC.

Please get my phone number (704-458-****) or my email (judyberg518@***.com) to The Right Folks.. Too much BS trying to get to ANYONE these days to hear a Customer wanting to Brag on a specific Employee. AND TO BE WILLING TO STAND UP as a Senior shopping at HT for 30 yrs..That is Most Certainly ME!

Her NAME IS TAMELA. and she works the Deli at Sun Valley A LOT ALONE..Shes a valued employee according to the Only Mgr person i could find today.

The rest is up to you guys to pick up on Tamela (older gal with a lovely demeanor and perfect customer service skills).

i only took the time to its to Sort her out to you since i left really concerned today that she was Unduly Missed for Team Support. i tried Really Hard to get it for her

Five Stars for your Awesome Employee Tamela!.

But there was ANSOLUTELY NO TEAM SUPPORT no recognition, no relief and NO Offer from management to be able to help her out.

Hopefully Ican at least help her get recognized. Thank you.

Judy Berg

1028 Backstretch Blvd

Indian Trail, NC 28079

704-458-****

Judyberg518@***.com

On 3/22/2023) at approximately 5:35pm, a Harris Teeter tractor trailer driver intentionally ran me off the road. We were approaching a red traffic light Route 301 in Upper Marlboro at Route 301 and Dyson Road when I switched lanes to get in front of his tractor trailer.

There were at least two car lengths space between us when I switched lanes, and we were already driving slow preparing to stop. He speeded up to get two inches from my bumper then he started blowing his horn. It looked to me that he had plenty of room to slow down and stop. Maybe I misjudged.

When we pulled off, I tried signaling to him that to let him know that I was sorry although I didnt think that I did anything wrong. But what happen next was his road rage. After the light turn green and we all proceeded down the road. He had now move into the right lane.

A little further down the road, I switched into the right lane, and he was clearly 5 or 6 car lengths behind me. I was preparing to make a right turn onto Old Indian Head Road. Then, he sped to catch up with me and drive just a few inches from my bumper. He was clearly still upset.

I moved into the far-right lane to turn onto Old Indian Head Road then he intentionally drove right up beside me halfway into the turning lane with me to run me off the road onto the shoulder and into the grass. I almost hit a road sign. I immediately got back onto route 301 to catch up with him to video tape his tractor trailer.

We pulled up next to each other and I videotaped what I think he was yelling get in front of me againI have your tag#. OMG, hes dangerous!

Truck Info:

{{Redacted}}

Brian Croft manager of Harris Teeter on 2120 Wayne Memorial Drive, Goldsboro Nc, is a sorry excuse of a manager. He treats his African American workers poorly.

He see fault in them and not just everyone. I have a relative that works there and they get mistreated all the time but when they are asked to work they work. Either going in on their day off or staying later. Fair is fair.

Treat everyone right. Brian Croft people see that you are very prejudice. Just know God don't like ugly and he see how you do your workers.

This my 2nd review on this person and I will keep doing reviews on him until something is done. Treat your workers with respect and maybe your workers will respect you.

I the manager started scanning the sports nutrition candy bar with a hand held scanner, while standing less than 6 ft from me in the section where I was looking. He did not offer to assist nor greet me.

I asked if it was okay for me to continue looking, and he said yes. He remained in the area, which blocked my access to freely look for the items I needed. At times, I had to stop and wait for him to move.

This inventory could have waited until I finished shopping in this section. This was rude and not in accordance with Harris Teeter's "excellent service to customers commitment.

If they felt I was doing something out of the ordinary, it was a better way to handle this, such as, asking if they could assist me or just watching from a distance that would not prevent me from shopping.

It's really sad when a veteran spends 23 years fighting for their country and can't visit a grocery store to purchase a single sports nutrition candy bar. It is the same as saying, "we don't welcome or invite "your kind in our store". Also, there was another customer, shopping on the opposite aisle, by himself, but he was not interrupted. I am African American, retired Navy veteran.

I hope this results in an awareness of implicit bias, and reinforcement of customer service to everyone, regardless of race and skin color. Everybody, that does not look like your trustworthy idea customer, is not visiting your store to steal.

An apology and/or gift card does not cause change.

Sincerely,

Ms. Tanya Dunlap

dthe411@***.com

704 578 ****

*VIC card telephone number:705 526 ****

Not a problem.. A Huge COMPLIMENT to Rhonda, front end worker at HT Store at Horse Pen Creek & Battleground, Greensboro, NC, Yesterday, July 26, 2022.

As a regular shopper here, I absentmindedly laid down my new $1,000+ Apple IPhone in produce while picking up fruits.

I did not discover it missing until 30 minutes later entering check-out. Very stressed & panicked I literally retraced my steps frantically thru entire store, not finding it. I went to front-end counter, Rhonda immediately helped me. She was fantastic, showing me a sense of urgency to help find it.

She could easily have saidIf someone turns it in well call you..No! She proceeded to take her phone & call my number looking into my full buggy, not there. Then, she walked the store with me while calling my number listening for a ring. Not there.

She went the Extra Mile trying to help a stressed out customer!!!

Upon arriving back at the front-end, someone had found my iPhone and just turned it in!!

Thank God!

Rhonda deserves recognition from HT management beyond what I can give her here!! I will add, during this time at 5:30pm rush hour the store was very busy.

THANK YOU RHONDA!