Harris Teeter Complaints and Reviews

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Harris Teeter
Main address: Attn: Customer Relations 28106-0100 Matthews NC
1-800-432-6111, , https://www.harristeeter.com/other/contact_us/contact_us.aspx
  • 69 complaints
  • $555 claimed losses
  • $8 average
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  • Nov 03
  • Food Stores
  • Newport News, Virginia
  • Juice
  • 16

I've fallen in love with HT's fresh-squeezed OJ but recently (my last three purchases) it's been bitter, sharp, not as sweet and not as fresh. Don't know what happened and it might be seasonal (it's November) but it tastes now like run-of-the-mill commercial OJ. I'm not pleased!!! HT has, without a doubt, the best customer service of any conventional food store in my area. They may be a... Read more

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  • Oct 17
  • Customer Service
  • Fayetteville, North Carolina
  • Rude Cashier
  • 90

I have been shopping at Harris Teeter since 2001 and I must say that I enjoyed doing so. ......... Well, until now. I was shopping the super double coupon sale on 10/17/2014 in the early A.M. When it was time for me to pay for my items I went to the u-scan as I always do with any trip at any time at Harris Teeter. A cashier named Sorita came to me from register 1 and told me that I could not use... Read more

Was this review helpful? 2 3


  • Oct 10
  • Food Stores
  • Rude Manager
  • 1
  • 1
  • 61

I was in one of your new stores Thursday. 10-9-2014 in the Cary area. I could not believe the conditions and hostility of a new store. This is not the first time I've been in and experienced this. Your store manager Brad Brinford is the rudest, inconsiderate manager I've ever came I to contact with. I've spoken several times to him. He just walks off as if he never heard me or my husband speak.... Read more

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  • Sep 17
  • Food Stores
  • Employees Treatment
  • 111

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to shop. Like the last review, there is never enough help. As I was shopping in the wine area I over heard a few employees talking about having to work six and seven days a week for the last month, with no overtime. I then heard another employee say that they have xxxxxx amount of hours... Read more

Was this review helpful? 5 0


  • Aug 26
  • Food Stores
  • Poor Shopping Experience
  • 3
  • 3
  • 70

Never enough help in your stores. I have tried shopping in Raleigh, Durham, Cary..... Never adequate staffing. I give up. Maybe when Publix or Wegmans arrives in the Triangle you will wise up. If it's not to late!!!!! Read more

Was this review helpful? 5 0


  • Aug 01
  • Food Stores
  • Hour Shifts
  • 12
  • 12
  • 621

I will first start off by saying I love my job at Harris teeter. I love what I do and always will. Yes, I am an employee right now with HT. I'm taking a very big chance by sharing something that most of you as consumers have no idea about. But since no one ever listens to the little busy bee workers I have no choice but to go public with this complaint. My job is very important, in fact every... Read more

Was this review helpful? 12 0


  • Jul 26
  • Food Stores
  • Bad Products
  • 143

On Tuesday 7/22/14 I went in to Harris Teeter at McCrimmon Commons in Morrisville NC. I bought all the ingredients I need for shrimp scampi with a lemon butter garlic. I got home to prepare the large shrimp and ate my ate after about 5 hours and getting in bed my stomach began to bulge in knots, I called out Help but I was the only one home, I immediate left my bed and went to the bathroom surely... Read more

Was this review helpful? 2 1


  • May 26
  • Food Stores
  • Hendersonville, North Carolina
  • Horrible Experience
  • 146

This happened about 7:15 or so one night. I was in the store recently, and for the past 3 months or so i have had a horrible experience. The customer service is horrible, and everyone is extremely rude. The only people that were nice to me were the cashiers. I believe the so called "customer service" lady's name was Arlene. She was the most disrespectful person ive ever met in my entire life.... Read more

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  • May 04
  • Food Stores
  • Nags Head, North Carolina
  • Starbucks Barista
  • 2
  • 2
  • 128

I am new to the Outer Banks area, and recently visited HT in Nags Head, NC. I was excited to see that there was a Starbucks inside, so I decided to splurge. The older gentleman who was at the register was rude, abrasive, and acted as though he has no time for me. His customer service was horrible. The younger girl with very short hair was incredibly pleasant, and she worked quickly to fix the... Read more

Was this review helpful? 2 2


  • Jan 20
  • Food Stores
  • Houston, Texas
  • Management Team
  • 5
  • 5
  • 162

I was shopping and happened to pass by the double doors that leads to the back where only staff is aloud and I hear someone yelling and cursing. When I looked through the door I see bret (store manager) and he was the one yelling and cursing. Another day I saw him speak to one of his associate rudely. He does not deserve to be the manager of any store he is rude and disrespectful to 95% of his... Read more

Was this review helpful? 1 3
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