HARRIS TEETER Complaints and Reviews

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Main address: Attn: Customer Relations 28106-0100 Matthews NC
1-800-432-6111, , https://www.harristeeter.com/other/contact_us/contact_us.aspx
  • 62 complaints
  • $555 claimed losses
  • $9 average
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  • May 26
  • Food Stores
  • Hendersonville, North Carolina
  • Horrible Experience
  • 17

This happened about 7:15 or so one night. I was in the store recently, and for the past 3 months or so i have had a horrible experience. The customer service is horrible, and everyone is extremely rude. The only people that were nice to me were the cashiers. I believe the so called "customer service" lady's name was Arlene. She was the most disrespectful person ive ever met in my entire life.... Read more

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  • May 04
  • Food Stores
  • Nags Head, North Carolina
  • Starbucks Barista
  • 2
  • 48

I am new to the Outer Banks area, and recently visited HT in Nags Head, NC. I was excited to see that there was a Starbucks inside, so I decided to splurge. The older gentleman who was at the register was rude, abrasive, and acted as though he has no time for me. His customer service was horrible. The younger girl with very short hair was incredibly pleasant, and she worked quickly to fix the... Read more

Was this review helpful? 2 1

  • Jan 20
  • Food Stores
  • Houston, Texas
  • Management Team
  • 5
  • 54

I was shopping and happened to pass by the double doors that leads to the back where only staff is aloud and I hear someone yelling and cursing. When I looked through the door I see bret (store manager) and he was the one yelling and cursing. Another day I saw him speak to one of his associate rudely. He does not deserve to be the manager of any store he is rude and disrespectful to 95% of his... Read more

Was this review helpful? 1 1

  • Nov 25, 2013
  • Food Stores
  • Customers
  • 2
  • 93

Harris teeter prides themselves off of customer service and I have never had a bad experience with the employees. However, many of the customers are rude. The other day I witnessed a customer yell at a cashier across the store who was trying to find her an item while she stayed at the check out line. What kind of society is this acceptable in? Harris teeter has the best customer service of all... Read more

Was this review helpful? 4 0

  • Sep 11, 2013
  • Food Stores
  • Washington, District Of Columbia
  • Customer Service
  • 3
  • 100

I used to love Harris Teeter until I had a bad customer service experience through management. I used to shop at the Kalorama Rd location in Washington, D.C. This location never has the products I need. The employees are unprofessional and not highly trained, very in-experienced. The store manager Ed Davis is never available when you call customer service for inquiries as he suggests you contact... Read more

Was this review helpful? 2 2

  • Aug 03, 2013
  • Food Stores
  • Alexandria, Virginia
  • Pricing
  • 6
  • 119

I was in produce and wanted to know the price of an item. I asked an employee what the price was on this particular item and she told me that she did not know but she would get someone to help. About a minute later an employee by the name of kevin approached me in a hurry, and told me what the item was. He proceeded to depart in a hurry and I called out to him and said, "excuse me, could you... Read more

Was this review helpful? 3 9

  • Jul 07, 2013
  • Food Stores
  • Leland, North Carolina
  • Customer Service
  • 2
  • 130

I left the Harris Teeter in Leland, North Carolina for the 3rd time this month without making my purchase. I am not the type of person to complain, but this is getting outrageous. The problem i'm having lately is the lack of customer service up front and the long lines. This is not all the time though its only when certain people are working. The staff is generally friendly. John the store... Read more

Was this review helpful? 5 9

  • Jul 01, 2013
  • Food Stores
  • Wilmington, North Carolina
  • Customer Service Representative
  • 1
  • 98

I was standing in line at store 441 the other day for more than 10 mins and instead of the CSM Mellisa helping the cashiers bag she was walking around the front of the aisle looking around. She walked back on forth at least twice. Then after that they were still busy. she walked into a office for about 10mins while they were really busy and when they had all the CS people out doing something and... Read more

Was this review helpful? 9 0

  • Jun 18, 2013
  • Food Delivery
  • Washington, District Of Columbia
  • Whole Wheat Bagels
  • 2
  • 93

On June 17 I went to the Kalorama Rd, NW store to buy a whole wheat bagel. I noticed there were none Sunday, and there were none yesterday. I was directed to a blonde young lady, Kate, who I think is responsible for customer service. She directed me to someone in the fresh foods section. I spoke with Brian, a tall, young black man, who was behind the deli counter. He didn't know about bagels,... Read more

Was this review helpful? 3 6

  • Jun 15, 2013
  • Food Stores
  • Cashier
  • 2
  • 130

Several months ago, after I'd scanned and paid for my items and started to leave the store, the cashier overseeing those registers accused me of not scanning the items in my shopping cart. I've been a regular customer there for years and this incident was VERY upsetting. When she realized her mistake she made no apology and in fact looked angry that she hadn't "caught a live one." The real... Read more

Was this review helpful? 1 11
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